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"...fifty-button remote controls, digital cameras with hundreds of mysterious features and book-length manuals, and cars with dashboard systems worthy of the space shuttle. This spiral of complexity costs consumers time, but it also costs businesses money."
Side note, James: "Spiral," unless you're talking about footballs, confuses me. If your fortunes are spiralling, which way are they going? "Either way," says the OED:
spiral, v.
a. intr. To wind or move in a spiral manner; to form spiral curves.
b. To fly an aircraft in a spiral path. Also with down, downwards.
c. fig. To move rapidly in one direction (usu. upwards), in a manner considered to resemble a spiral; to increase or decrease in response to the same movement of another quantity or other quantities. Cf. sense 2d of the n. above.
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Its features have come back to earth since, but at the time it was flash. I had Bluetooth, for sending anonymous messages to intriguing strangers (never happened); Internet at my thumbtips, for those formerly unproductive cab rides (never happened); and the ability to shoot videos. The latter was cool exactly three times: in Bangkok during Songkran, when I filmed some girls dancing on a loudspeaker; here, when I witnessed a "near plane crash" (YouTube commenters can be so cruel); and here, when comic-relief Taeho came to my ESL class with a fresh perm.
The picture is poor because the camera lens has been damaged in my pocket—three years' of rainwater, chewing-gum residue, key scratches, and coin thrashings. The phone now sits on my bedstand, uncharged and alone. I'm going through a Luddite phase.
Cell-phone designers, if you're listening: I'd like something indestructible, in brushed aluminum, with great reception. I'm tired of designed obsolescence and "#" buttons that stick. I don't need photographic capacity, video games, or DJ-mixing programs. Make it like a Zippo lighter—something that warms against my leg, something I can spin on a table.